Overnight Housekeeper

WHO WE ARE

A member of Relais & Châteaux with Three MICHELIN Keys, Fogo Island Inn is a 29-room luxury hotel, built on principles of sustainability and respect for nature and culture. The Inn is a community asset, owned by the charity Shorefast, and 100 percent of operating surpluses are reinvested into Shorefast’s work to secure a resilient future for Fogo Island.

Our work has garnered significant international interest including a feature on 60 Minutes and in The New York Times’ 52 Places for a Changed World. The mission of Shorefast is to build, learn, and share economic development practices that catalyse the assets of local places, starting with Fogo Island.

Learn more about us: fogoislandinn.ca

THE OPPORTUNITY

As Overnight Housekeeper you are motivated and eager to ensure a clean, comfortable and welcoming environment for our guests and team members.  You are passionate about cleaning and are detail oriented. You possess a strong work-ethic and can work well independently and as part of a team.

WHAT YOU’LL DO

• Ensure that all public areas of the Inn, such as lobbies saunas, hallways, and restrooms, are kept clean and well-maintained.
• Check and clean all soft furnishings, removing any stains and debris.
• Dust/wipe over all surfaces directed by management including but not limited to door handles, chairs, tables, ledges, shelves, walls, light fixtures, railings, counters and any other furniture as needed. 
• Clean and shine any mirrors and windows that have prints or smudges Such as the glass in lobby doors and the mirrors in bathroom and elevator etc. 
• Clean all gym equipment and replace any glasses or towels in the area as needed.
• As required by occupancy, complete necessary room turndown service, daily.
• Remove soiled linens from applicable spaces.
• Facilitate Amenity Room service including the preparation of Daybreak baskets, welcome trays and general cleanliness of the space.
• As required by occupancy, complete necessary room turndown service, daily. 
• Keep track of cleaning supplies and report shortages to the Director of Housekeeping & General Maintenance.
• Ensure that all cleaning equipment is in good working order.
• Respond to guest request and inquiries promptly and courteously.
• Follow safety protocols and procedures including proper handling of cleaning chemicals and equipment.
• Report any maintenance issues or concerns to the appropriate department.
• Work closely with other housekeeping staff and departments to ensure the smooth operation of Inn services.
• Other duties as required.

QUALIFICATIONS AND EXPERIENCE

• Previous experience in housekeeping or a similar role preferred, although not required as training will be provided.
• Enthusiasm for working in a non-guest-facing role and contributing to a positive housekeeping experience.
• Strong focus on cleanliness and attention to detail to meet Inn standards.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Verbal communication skills to interact with guests and team members effectively.
• Must be available to work evenings, weekends, and holidays.

WHAT WE OFFER

• Competitive wages
• Access to an employee work-out room, to support personal well-being
• An engaged, highly supportive, and collaborative environment that encourages creativity and curiosity
• The opportunity to work in a thriving social enterprise 
• Continued learning and professional development training
• Allowances for travel to Fogo Island may be available
• Housing/accommodations assistance may be available