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Discovering Management Careers at Relais & Châteaux
At Relais & Châteaux, our managers play a key role in upholding our standards. Whether you're a maître de maison, restaurant manager, or department head, your mission is to lead your team to ensure an exceptional experience for our guests.
With excellent organizational skills and a meticulous eye for detail, the manager skillfully juggles a wide range of responsibilities from team management to strategic planning while fostering a positive and motivating work environment.
Management Careers at Relais & Châteaux
Each Relais & Châteaux property has a team of managers, with staffing levels that vary depending on the size of the establishment. Several key roles stand out:
House Manager
As the head of the establishment, you are responsible for managing your property and leading your teams to provide our guests with an exceptional stay.
Head Waiter
You are in charge of the dining room service, with a crucial attention to detail that ensures your guests have a memorable experience.
Event Manager
You coordinate the teams and the organization of events within your property.
The Culture of Excellence
A manager must be a role model for their team. Therefore, excellent organizational skills and meticulous attention to detail are highly sought-after qualities in management roles.
Being able to communicate effectively and having a genuine passion for customer service are also essential to excel in your role.
Our managers juggle various tasks every day, from team management to strategic planning, all while maintaining a harmonious and welcoming atmosphere within their property.
Rewarding the Expertise of Our Managers
The Relais & Châteaux Awards highlight our employees each year across several professional categories, including management.
In 2025, Kaitlin Ross, General Manager of Sonora Resort in British Columbia, Canada, won the Woman of the Year Trophy awarded by Relais & Châteaux and Pommery.
Renowned for her kindness and sincerity, she oversees 11 managers and 120 employees.
Kaitlin started at Sonora Resort in 2004 as a dock worker assisting the fishing guide, before being promoted to Director of Marine Activities, then General Manager. At every stage of her career, she excelled in fields traditionally dominated by men, paving the way for other women. She attributes her success to her passion for her work, expressed through her curiosity and radiant personality.
How to Apply for Our Management Job Openings?
To join our management positions, we invite you to follow these steps:
1. Explore Our Offers
Visit our platform to discover the available job openings.
Use keywords specific to the role you’re looking for and select your preferred location.
2. Discover Our Properties
Each Relais & Châteaux property is unique. Get to know the values and culture of our establishments to find the one that suits you best.
3. Apply with Conviction
Prepare an application that highlights your experience and passion for service.
A Direct Impact on the Customer Experience
Managers at Relais & Châteaux ensure an unforgettable guest experience thanks to their interpersonal skills and strong communication, both with employees and guests.
Their ability to inspire their teams is essential to cultivating the philosophy and values of the Association. They create harmonious and motivating work environments where every detail matters and every guest is treated with the utmost care.
At Relais & Châteaux, our managers are indispensable to the balance of our properties.
By joining us, you inspire talented teams, shape exceptional guest experiences, and contribute to the excellence of our establishment.
Discover All Our Job Openings
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