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Gilpin Hotel & Lake House
Gilpin Hotel & Lake House

Spa Therapist

WindermerePermanent Employment Contract

Posting details

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. 

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.


Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team, offering bespoke treatments in a truly breath-taking setting.

You’ll deliver exceptional treatments in our Spa Space, Jetty Space, private spa lodges and suites, each designed to offer guests a deeply personal and restorative experience in a setting that blends natural beauty with contemporary luxury. From holistic massages to advanced facials, you’ll help guests unwind, recharge, and reconnect as part of a close-knit team that embodies authenticity, warmth, and attention to detail.

💆‍♀️ Your Role:

  • Delivers a range of high-end treatments including massages, facials, and body therapies with precision and care.
  • Provides a warm, personalised experience for every guest.
  • Supports the spa team in creating a tranquil, welcoming environment.
  • Contributes to the smooth running of the spa and guest experience.
  • Maintains immaculate treatment rooms and upholds hygiene standards.
  • Recommends products and wellness routines tailored to individual needs.
  • Stays informed on the latest wellness techniques and product innovations.

  • Recognised qualifications in treatments and massage therapy (at least NVQ Level 3 or equivalent).
  • Previous experience in luxury hospitality or spa settings.
  • A calm, professional demeanour and genuine passion and care for the guest experience.
  • Excellent communication and time management skills.

Salary: £12.25 – £13.25 per hour

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month. Pro rated to part time hours worked.

Plus commission on any retail sales you make.

Hours: Part time, 16 hours per week

🌸 What We Offer:

  • The chance to be part of a team whose ethos is genuine care and treatment excellence.
  • A serene, supportive work environment in a five- star hotel.
  • Ongoing training and development opportunities.
  • Staff meals, uniform, generous gratuities, and commission.
  • The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
  • The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.

 

If you’re ready to help guests unwind, recharge, and feel their best, we’d love to hear from you.

📧 Apply now: send your CV to careers@thegilpin.co.uk
📍 Learn more: https://thegilpin.co.uk/join-our-team