Food & Beverage Admin/Host - Sadler's

Job Summary:

The Food & Beverage Administrator/Host is responsible for providing administrative support to the F&B department while ensuring an exceptional guest experience at the front of house. This role includes handling reservations, coordinating events, assisting with inventory management, and maintaining accurate documentation. The Administrator/Host serves as a key point of contact for guests, ensuring smooth communication between the service team and management.

Key Responsibilities:

• Administrative Support: Maintain accurate records, manage schedules, and prepare reports related to F&B operations.
• Guest Relations: Greet guests, manage reservations, and ensure a welcoming environment.
• Event Coordination: Assist in organising special events and private dining experiences.
• Inventory Management: Support stock control, order supplies, and liaise with vendors as needed.
• Compliance & Documentation: Ensure all F&B policies, health, and safety regulations are adhered to.
• Communication: Act as a liaison between guests, service staff, and management to facilitate smooth operations.
• Billing & Transactions: Assist in processing payments, invoices, and maintaining financial records.

Key Requirements:

• Education: Diploma or degree in Hospitality Management, Business Administration, or a related field preferred.
• Experience: Minimum 2 years in an administrative or front-of-house role within the hospitality industry.
• Skills & Competencies:
  • Strong organisational and multitasking abilities
  • Excellent customer service and communication skills
  • Proficiency in Microsoft Office and hospitality software
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment

Additional Information:

• Working Conditions: This role requires flexibility, including working evenings, weekends, and holidays as needed.
• Physical Requirements: Ability to stand for extended periods and occasional lifting.

The successful candidate will contribute to seamless administrative operations while enhancing guest experiences.

Great employee benefits as part of the overall package. 

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Food allowance
• Sick pay
• Wellness program
• Onsite carpark