Accommodation Manager

Work With The Best

We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.

Sheen Falls Lodge is an AA 5 Red Star Hotel with 2 AA Rosettes for food and is part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.

If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch. 

We are currently inviting applications for an experienced Accommodation Manager to join and lead our accommodation team.

The ideal candidate will have previous accommodation management experience in in a luxury 4/5* hotel and be able to further enhance the very high standards already in place.

The role focuses on supporting the day-to-day activities in housekeeping outlets. This role is accountable for the service standards and hygiene standards and to ensure standard of presentation to include but not exclusive to furnishings, decor and cleanliness is maintained to a consistently high standard at Sheen Falls Lodge.  To manage standards, budgets, and staffing levels so as to ensure the department is efficiently managed.

 You will be responsible for the initial staff induction to the department and the ongoing training and development of all associates within the department.  You are responsible for the stock within the department and the stocktaking of all departmental stock, maintenance and purchasing of supplies and equipment including maintenance of equipment within the department. 

Leadership is key to develop and maintain highly skilled team already in place and raise standards in line with the hotel’s culture.

Responsibilities:

• Responsible for the presentation and cleanliness of the entire hotel, villas, and Cottages.
• Monitor standards of cleanliness and presentation in all areas of the hotel and adjoining properties, cottages, villas staff quarters etc. in line with a 5* Failte Ireland standard.
• Recruit, train, and roster staff to achieve maximum efficiency within budgets set.
• Manage the departments in an efficient manner and within the budgets set out.
• Maintain good communication within the department, Front Office Manager and the Hotel Manager.
• Have daily briefings and a weekly communication meeting with the team.

Key competencies:

• Teamwork
• Customer service focus
• Budgetary Control/financial awareness:
• Strategic thinking.
• Communications:
• Standards & Training:
• Manage Operations:
• Planning & Organisation.
• Leading for results
• Problem Solving
• Manage Information
• Health & Safety

Candidate profile:

The ideal candidate will have the following experience in a similar role:

• 3+ years experience in a similar role.
• 3-5 years accommodation managerial experience coming from similar 4/5 star background.
• Good accommodation department knowledge is essential.
• Proven experience in leading a large team.
• Excellent It Skills including a proficient user of MS Office and excel.
• Experience with Hotsoft and Serviator is a bonus.
• Full, clean driving license required.
• Exceptional attention to detail, organisational, negotiation and communication skills are a must including fluent spoken and written English.

All applications must demonstrate previous experience in a similar role in a busy accommodation environment and proven ability.

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

The place

Sheen Falls Lodge is a member of Relais & Chateaux and since opening in 1991 has received many prestigious Awards and Accolades.  We are looking for an individual that will help us not only maintain our standard but improve upon it.

Should you like to apply for this position please email your cv to hrassistant@sheenfallslodge.ie